FAQ

Golden Run has developed this section to try and answer frequently asked questions about the project. We tried to be thorough, but know we can't think of every question you might have. If you do have a question that is not answered here or elsewhere in this Web site, please contact us.

Exactly Where Is Golden Run?

Click here to view maps of Golden Run.

Golden Run is slightly southwest of old town Erie on the North Half of Section 25. The land is bordered by the Johnson Communities Country Fields' "Canyon Creek" subdivision to the north, Weld County Road 1 to the east and North 119th Street to the west. Canyon Creek lies between Golden Run to the south and Erie Parkway to the north. Arapahoe Road is one-half mile to the south of Golden Run.

The site already is surrounded by the Town. To the east is property all of which has been annexed to Erie. It is zoned for commercial and light industrial uses (it is one-half mile in length). The same applies to the eastern half of the southern border (also one-half mile in length). The entire northern border (one mile long) is the Canyon Creek subdivision. To the west (a one-half mile border) are homes built on large-sized lots in unincorporated Boulder County. Back to the southern border, on its western half (one-half mile in length) is Boulder County Open Space.

The property is part of Erie's "Southwestern Gateway" in that North 119th Street accommodates a large number of people coming into Town. With Erie Parkway, North 119th Street will become a major route to Old Town Erie and to I-25. As a result, we have designed the western side of the project to make it more attractive for people driving by and for those living in the area. The same aesthetic objectives apply to County Line Road, as our conceptual plan shows. Our goal is to have people enter Erie at our border and be impressed with what they see. Finally, the property also is a natural fit from the perspective of law enforcement - with its annexation providing a half mile of inclusion on each of North 119th Street and County Line Road. This closes the current gap between annexed properties which are part of Erie but which, today, are separated by stretches of unannexed land.

How Large Is Golden Run?

Golden Run totals approximately 330 acres. The property is approximately one-half mile going North-to-South and approximately one mile going East-to-West.

How Did Golden Run Get Started?

The property owner, Aaron Harber, has lived on and farmed the property since 1989. As he farmed their property, he found that farming was not a use which was meeting with widespread support in the area as more people moved in to Erie and Lafayette. He found that traditional farming practices were in conflict with the new and growing population and concluded that he ultimately would not be able to continue his farming operation. As he watched development engulf him, he decided he needed to do something about what was happening. At that point, Golden Run was just an idea based on Mr. Harber's desire to do "something different" to counteract all the development occurring around him.

After having received unsolicited offers for the property, he began to meet with large and small developers, builders of all types, planners from the area, and talked with neighbors, friends, and citizen groups in Erie. While researching other developed areas of the Front Range, Mr. Harber developed concerns about the shortcomings of typical suburban development. He concluded many people's needs are not being met in our suburbs as we are currently building them. Mr. Harber began to search for alternatives and ways to improve both the process and the "product."

The Golden Run conceptual plan maps out the first few steps down a road that ends up in a diverse and interesting community of neighborhoods and villages, where young and old and everyone in-between can find a place to be and to stay. The goal is to build a model that sustains a more balanced life with less driving and more walking, with less uniformity and more variety.

How Do The Owners Of Golden Run Differ From Traditional Developers and Builders?

The Owner of Golden Run, Aaron Harber, knows his perspective differs from those who are professionally involved in development for a number of reasons. First, he lives in the Erie community and plan to be there for the rest of his life. What happens to his property and to Erie is going to be more important to him than to a developer or builder who wants to quickly build and sell as many lots and homes as possible and then move on to the next project - whether that be in Erie or, more likely, elsewhere. This is not said to criticize developers. However, it is not Mr. Harber's business. Second, he actually lives on the property and has attended to it for a number of years. He cares passionately about the kind and quality of development which will surround him and cares far more than any absentee developer or builder. Third, because he is in it for the long-term, he wants to do what's best for the Town. That means taking the time to find the best people "to do it right." Fourth, he understands that maintaining control over the project means he cannot sell everything to a developer. This means he may incur much greater financial risks. Nevertheless, by ensuring that high standards are met, he believes he will realize far more meaningful rewards - i.e., the creation of a quality project and a contribution to the further formation of a long tradition of creating "community" in Erie.

Who Are The Team Members Planning Golden Run?

Golden Run has assembled an exciting group of people to create its plan. These include Jeff Ruppert, P.E. (president of ODISEA, an engineering firm and a proponent of environmentally sustainable development), Lucy Hunter, P.E. (an ODISEA engineer), Ed Byrne (an attorney and urban planner specialized in regional planning services and focused on "Smart Growth" and creative land design), and Carl Oldham (a Realtor who is a long-time family friend of the Harbers who has extensive expertise in real estate marketing). They are professionals with a different perspective on growth. They seek ways to achieve designs which are aesthetic, environmentally-sound, and compatible with the area. They are sensitive to special needs and look at this project as an opportunity for everyone. They have great latitude creatively because I am not a developer or builder. That is a huge advantage. While developers and builders are forced to consider everything from a financial perspective and have to move from one project to the next, that isn't the case here. Together, we all can do what truly is best for everyone. We can make decisions which result in a higher aesthetic component. We can strive for much higher quality. We can and want to “do it right."

How Will Golden Run Be Different From Other Developments In Erie?

All along the Front Range, a diverse and growing population is asking questions about how to live. Cookie-cutter houses and developments won't provide all the answers. For this project, a master planning team has been studying the land, ecology, surrounding properties, regional development patterns, demographic trends, Erie's current Comprehensive Plan, and the comments from a wide variety of people, many of whom are looking for different answers to traditional development. The team has considered these influences and combined new (and old) neighborhood planning and urban design techniques to create a conceptual plan that is both traditional and innovative. The biggest difference about Golden Run is the variety of buildings, activities, neighborhoods and people that will be encouraged to share a mix of overlapping and walkable places that are connected by an understandable plan that preserves huge amounts of open space.

The plan for Golden Run's "open space" includes many different kinds of landscape. Some land will be irrigated grass (wet) and some will be restored to natural prairie (wild). Tree-lined avenues and grassy linear public parks will connect a variety of neighborhoods -- some of distinct character and some mixed-up. Landmarks like bell towers, fountains and squares will help people find their way around the project and create natural gathering places for all ages. Bike paths and trails will link neighborhoods to their parks and everything connects to a large natural wildlife habitat and pond.

For the majority of the Front Range population who are not families raising children (for example, young graduates and senior citizens), Golden Run will provide alternatives to the single family dwelling. Many downtown buildings will have apartments over shops or offices. Some buildings will have Live/Work studios. Some will be traditional apartment houses, designed to be both affordable and elegant, for those on fixed incomes. For shoppers, the commercial and mixed-use areas will be within walking distance from anywhere in the project. All of these buildings will be built close to the street so architects are encouraged to use human-scale details designed to be seen close-up and at walking speed. This kind of detailing is reminiscent of old towns without phony historicism.

People want peace and quiet and vitality, too. At the heart of the Golden Run project is an effort to encourage healthy social interaction between many different "parts" of a community. Allowing a mix of uses and adjacent activities in one area lets the different parts of peoples lives blend together. Golden Run will contain many different building types from estate-size lots for families to garage apartments to live/work studios for artists or people growing small businesses to purely commercial spaces for all sorts of activities.

What Will The Golden Run Demographics Be?

Golden Run is to provide an environment which offers a full range of housing and lifestyle options to people of all ages, with a special emphasis on those age 18-30 and 55 plus. There are needs in these demographics in the broader community we can help meet. Our mixed use approach provides for single people, young families, middle-aged folks, seniors, empty-nesters, and those needing independent living facilities and even higher levels of care. With such a mix, we can help keep families together so they can stay in touch and be involved with each other for entire lifetimes. Our plan for large open spaces and lots of small parks - within easy walking distance of everyone - also accommodates those who cannot go too far but want to remain active. In addition, our main retail sites and satellite sites will provide easy access to services for everyone. This diversity will provide accessibility for younger families as well as for our older citizens while better accommodating the needs of people at all the different stages of their lives.

Golden Run & Sustainable Development

Golden Run seeks to be the premier sustainable community in the world by setting an example for smart, eco-friendly development. The future of development and economic growth lies in the advancement of sustainable methods and technologies which Golden Run will implement and integrate into its design working with its partners from the ground up. Golden Run believes the sustainability elements of its planned development will be a key driver of economic activity because it will attract national and international entities to the community. Golden Run welcomes suggestions regarding what it can do to improve its achievement of true Sustainability and Self-Sufficiency. Click here to read more about Golden Run’s sustainability goals.

What kind of trails will be in Golden Run?

All trails and open spaces are linked internally on the site so everyone has access to them. A trail system is planned to provide miles of running, jogging, walking, and exercise opportunities for the entire community. Everyone also is within easy walking distance of a park, trail, tot lot, the Pond, or a similar amenity. The Golden Run Team is designing external links, with an emphasis towards Old Town Erie and the developments around the property.

What school district will Golden Run be a part of?

Golden Run is located completely within the Boulder Valley School District. The BVSD “Consistently ranks among the top three of Colorado’s large Front Range school districts – and often as the TOP district – as measured by state and national academic rankings..”

What Will The Density Of Golden Run Be?

The Golden Run site has long been designated for “Primary Urban Density” development. However, the Town of Erie has not yet granted any rights which determine population density. These decisions won’t be even preliminarily determined until 2014 or later.

How Many People Will Golden Run Add To Erie's Existing And Ultimate Population?

While final population numbers are years away from being decided upon, Golden Run could add as many as 38,000 citizens and 10,000 jobs to the local Erie area. The goal is to create a design which mitigates the impacts of large numbers of people so you can have all the economic benefits without the typical number of costs. These benefits are focused on having Golden Run residents subsidize amenities for the entire Town (such as athletic facilities, trails, ultra-speed Internet, et cetera, while, at the same time, using the large number of residents with significant disposable incomes to attract the restaurants, entertainment venues, and retail shops Erie does not have).

Building Heights

As part of its plan to create enough density to achieve desired economies of scale, Golden Run does expect to have several tall buildings which likely will be terraced so their height will not be seen as so prominent. The actual heights of structures will be determined through a collaborative effort between the Town and the Golden Run team in the next year or two so nothing has been determined at this time. There will be plenty of opportunities for members of the Erie community to give their input.

It is likely the majority of the taller buildings will be on the half of the property closest to County Line Road, where the greatest concentration of employment, retail, entertainment, fitness, and other commercial and business structures will be. This will be how we attract the stores, restaurants, theaters, et cetera, which Erie does not have and which the vast majority of citizens want. One of our considerations is the fact the property slopes upward approximately 120 feet from County Line Road going west to North 119th Street. The tallest structure currently on the western side is approximately 55 feet high. This means, with good planning, even well-placed 170- or 180-foot structures (i.e., 120 feet + 55 feet) should not significantly affect the vast majority of sightlines or views from locations directly east of the property. Furthermore, a majority of the residences directly east of Golden Run already are at elevations substantially above Golden Run (e.g., 50 to 100 feet). Therefore many view corridors would not even be affected with higher heights.

If there is an effort to build “up” and not “across,” the footprint per dwelling unit can be reduced 25 to 95%. This leaves more room for parks, open space, trails, athletic facilities, a performing arts center, community gardens, and many of the other amenities the vast majority of Erie citizens want. In addition, building up creates economies of scale which are key elements of our objective to create a truly sustainable community. Per-household energy, water-use, wastewater, and trash requirements can be reduced 25 to 75% as a function of compact structures and height. And the cost of per-residence construction can be similarly reduced. This will result in housing that a wide range of citizens can afford. Even with a premium placed on each unit in order to pay for Golden Run’s amenities, housing will be in reasonable price ranges. This means Golden Run residents will subsidize amenities the entire Town can use yet housing prices will remain in a wide market range.

Why Does Erie Need Golden Run At All?

With Erie growing steadily over the past several years and with many controversial issues raised recently, the time is right for Golden Run to formally become part of the Town in a manner which benefits the broader community. With all the discussion and debate regarding "growth," Golden Run's proposal is structured to make a positive contribution to that discussion. We believe that "Managed Growth," "Smart Growth," and "Controlled Growth," if done "right," can be good for the entire Erie community.

Golden Run offers Erie the opportunity to set a new standard for development and building that will make growth pay for itself, provide diversity in housing types and business space opportunities, and provide much-needed tax revenue for the Town. Golden Run will allow Erie to demand more of builders and developers by showing them projects designed with high municipal fees, large amounts of open space, variation in uses and architecture, and both environmentally and ecologically sound principles can be profitable for everyone - the developers, the builders, and the entire community. Nothing could be more important to the long-term future of Erie.

The philosophy of Golden Run discourages subdivision fences and encourages gateways and avenues and connections. Golden Run uses an integrated planning approach. Golden Run is designed to fit its neighbors, not shut them out. Golden Run will set a good example by providing greater diversity in its housing stock and a better sense of urban design in its layout. Most of all, Golden Run will be the example which shows that Erie and other communities across the nation can expect and demand more of developers and builders. Erie can demand the quality of integrated planning featured at Golden Run -- a requirement which knits a community together. This project proves that these high standards and lofty goals can be imposed on all developers and builders, and that they are not unreasonable or unduly burdensome.

Finally, Golden Run expects to serve the needs of many older Erie area citizens who do not have many options in Erie or even in some nearby communities. Golden Run's particular focus on older adults should be a benefit to the entire community as Erie works to implement designs which bring and keep families together.

What Developers Or Builders Are Behind Or Involved With Golden Run?

Unlike most other projects, there are no developers or builders "behind" or involved with Golden Run. No third parties have any options on the land or any portion of the property. This is part of the intentional plan of the Harbers so the design they are seeking to be approved by the Town of Erie will then be guaranteed and difficult to change. Once the necessary approvals have been completed, Golden Run will seek partners who will stay true to the plan and intent of the Harbers.

While it is true such an approach will result in some builders and developers not being interested in Golden Run, the project's Team members are confident there will be plenty of interest in moving forward under the approved design. By not involving developers and builders at the early planning and approval stages, however, Golden Run can stay focused on its true objectives of serving the broader community and not on maximizing immediate profits.

In the long-run, however, Golden Run wants to be an example of how staying true to its principles actually can be financially beneficial to developers and builders willing to have patience. Golden Run's Team members are convinced that, because Golden Run will be such an attractive place to live, work, shop, play and recreate, that the demand for space in Golden Run will justify the extra cost of the project. Our goal is to help people across Colorado and around the country see Erie as a community which is solving problems related to growth in a creative and effective manner. By doing this, we can help developers and builders see it is financially possible "to do the right thing."

Will Golden Run Help Provide New Tax Revenues To Assist Erie With Its Debt?

Everyone on all sides of the growth debate agrees that Erie needs a reliable tax base for its future. Golden Run is an example of a mixed-use community whose commercial activities could go a long way towards making a contribution towards the financial support of the entire Town. And Golden Run can make this contribution in a way which fits into its surrounding environment and which minimizes the impact upon the land it sits. It can do this in an environmentally conscious and ecologically sound manner.

Golden Run is approximately one mile from Old Town Erie. Golden Run is ideally located to establish commercial connections to Old Town with an integrated planning approach. Golden Run will be positioned to build residential and commercial properties that have relationships with Old Town. These areas will provide Live/Work dwellings and an Urban Village, and will produce important tax revenues for the Town of Erie. There is considerable demand for this kind of community in the surrounding areas. Golden Run can serve this demand and utilize it for the best interests of Erie.

How Can Golden Run Promote Economic Activity And Serve As A "Business Incubator" For Erie?

The plan offers several concrete ways to promote economic activity. First, we have a substantial commercial/employment area for the property. It totals over one million square feet - right in sync with the Comprehensive Plan. Second, we are encouraging "work/live" opportunities to allow some limited living spaces above or next to small businesses. This will create opportunities for people to live near their places of work and can serve to reduce traffic. The combination of these factors should make the site a "business incubator" for the entire Town of Erie by providing opportunities for start up and expanding small businesses as well as for well-established firms. We look forward to working closely with Erie's Director of Economic Development and are especially interested in projects which coordinate the commercial and retail efforts of Golden Run and its neighbors.

What Are Some Of The Commercial Building Options Golden Run Will Offer?

Commercial and employment building designs will address a wide range of needs. The variety of types will be expanded from a traditional set to make the offerings and final designs more attractive. The space totals will exceed those contemplated in the Comprehensive Plan but could be adjusted upwards, based on demand. Smaller business opportunities may exist throughout the project but the majority of activity will be concentrated in the eastern third of the property where a "walkable" commercial Village Center is contemplated. The range of offerings will be made large enough to accommodate the small businessperson just starting a venture all the way to prospective large corporate tenants. We are especially sensitive to accommodating the high technology needs of all businesses and will be working directly with providers to ensure the site is developed with the most advanced telecommunications infrastructure possible as an special attraction.

How Do We Know Golden Run Will Work?

The honest answer to this question is, "We don't know if Golden Run will be a success or not." The good news is that most of the ideas and principles used in Golden Run are not new -- they are timeless principles of good urban design used all over the world. This means that, while Golden Run may be experimental for the Town of Erie, it is using long-tested, tried-and-true practices established decades ago elsewhere in the country. In the United States, in the last century, Americans abandoned most of their urban structure and understanding when they sought to replace human legs with car wheels. When we started designing everything for cars, the rules of urban design changed, distances didn't matter, detail didn't matter, people could drive to the "country" everyday. When everyone did, the country became suburbia. We have been playing leapfrog to find the "country" ever since. Most developers have forgotten how to design anything but subdivisions and strip malls. Urban design works, but nobody has been doing it.

The Front Range is known for seekers of balanced lifestyles and these seekers are starting to consider alternatives to single family subdivisions. There are few alternatives available to satisfy this new demand. (One of the innovations at Golden Run is our effort to combine traditional, suburban and new urban design. Abandoning everything suburban seems shortsighted. For many families, the fenced backyard is worth almost any cost. Golden Run will combine some more typical suburban product with its more innovative mixed-use and traditional neighborhoods. This gives the overall project the financial flexibility to offer both short and long term return schedules for different investors, which helps accomplish the project, as a whole. (This isn't a Faustian deal. Golden Run will include a variety of things, including some typical suburbia. Golden Run's diversity extends to include and celebrate our context.)

In conclusion, the probability is very high that Golden Run will be successful from all perspectives. By taking the extra time and by making the extra effort, Golden Run should overcome any obstacles and become a clear demonstration of the success a city can have "doing it right" and the success developers and builders can achieve by "doing the right thing."

How Will Golden Run Relate To Old Town Erie And Other Projects Around It?

Golden Run is very close to Old Town Erie. Many of the new developments that have been built or are planned are much further away. The Erie Comprehensive Plan shows a new commercial center for Erie at the crossing of Erie Parkway and Weld County Road 1. Golden Run is close to both areas and can become a vital link that will connect the South-West Gateway to many of the planned or existing projects around the area. Many of these projects have only houses and roads and need Golden Run's open spaces, wildlife connection, pocket parks, mixed-use and commercial areas to be complete. Without Golden Run, most of these residents will need to drive to shop, meet a friend for coffee, visit an art gallery, buy a book, get their bike fixed, and so forth. It's better for everyone if they walk to Golden Run.

The Golden Run Team has a mission to consider how the look of Old Town Erie could be integrated into the project. We would like to see permanent residents and people working on-site at Golden Run regularly walking and bicycling into Old Town for lunch or to shop. The specific features of the property, key design elements and our vision for the future, all will create a unique project in Erie which will be a credit to Erie's imaginative and leading-edge approach -- with the integration of Old Town a key component of this vision.

What Is "Mixed-Use" Zoning?

Most subdivisions use "exclusionary" zoning to separate land uses and activities. This can create sterile environments because houses are empty all day and towns are empty all night. People drive back and forth between the zones. Separating zones makes sense if power plants and large factories with 24/7 noise and smoke interfere with sleeping and clean air, but many other activities can be far more integrated, or at least much closer together, than current planning practice dictates.

Mixed-Use zoning allows different activities to occur in the same part of town. Residential apartments and townhouses are built over, or next to, shops and offices. People can walk home for lunch. Neighborhoods are lively and safe all the time.

Architecturally, mixed-use buildings can be more interesting to design and can provide affordable housing, like apartments, in a lively setting rather than an isolated one.

Mixed-use zoning is what was prevalent in America until the car began to dominate urban and suburban design. In recent decades, that design grouped everything by use so one had to travel from residential areas to shopping areas to work areas to recreational and play areas. Zoning was used to exclude, rather than embrace, multiple uses. Walking became impossible in these settings and Americans dependence on the automobile grew geometrically. Mixed-use designs provide for the integration of multiple uses so more is within reach of the people who do not want to be forced to get into their cars every time they leave their homes. Golden Run seeks to strike a reasonable balance deploying zoning and architectural covenants in a restrictive manner strategically while providing for many multiple use opportunities. In this manner, a small grocery store is allowed in a residential neighborhood and a park might be adjacent to a commercial area. Similarly, smaller shops and retail operations as well as small business office spaces might be located within easy walking distance of housing while a larger corporate office campus might be more removed from core residential areas.

What Will Golden Run Look Like?

To avoid the "cookie cutter" approach used by others, Golden Run is being designed with flexible building and zoning standards which encourage mixed uses and creative solutions for a variety of housing needs. Golden Run will add to Erie's diversity because it will not look like most developments. Housing types will include studio apartments over small retail outlets, live/work efficiency units, a mix of residential and accessory units, townhomes, patio homes, "empty-nester" homes, apartments and condominiums of all sizes, duplex and triplex units, co-housing (with an emphasis on seniors' needs) and other diverse senior housing, and there certainly will be traditional single-family homes but with a wide variety of shapes, sizes, designs, and prices. This diversity will provide accessibility for younger families as well as for our older citizens while better accommodating the needs of people at all the different stages of their lives.

The conceptual plan is just the beginning. Golden Run cannot be understood with one drawing. There are many ideas, images, memories, even smells and sounds that contribute to a place. The design of Golden Run will evolve over time and use many urban design tools to evoke many things. It will certainly have brick buildings, wood buildings, many front porches, some steep pitch roofs, lots of trees and plants, relatively narrow streets, some picket fences, some double hung windows, and probably a few modern buildings too. Different architects, designers, builders and owners will contribute different things to Golden Run. The overall project would be better with the variety of a town than the look or style of a subdivision with a single, homogenous architectural style. It is very tricky to "plan" variety but it has been done before and can be done again. It just takes a little extra effort and planning.

When Is Golden Run Going To Happen?

Golden Run will be the result of a long, careful and gentle planning process. One can anticipate a complex and interesting project that gets built gradually, as it best makes sense for everyone. There is no rush or pressure which might otherwise compromise quality.

Golden Run is taking a "Go slow" approach for another reason. We believe that the impacts of growth can be better addressed and mitigated if everyone has time to consider them. By growing incrementally - i.e., one portion of the project at a time - rather than all at once, Golden Run can adjust to the needs and requirements of the community. Impacts of growth also can be less severe by not adding large numbers in a short time-frame.

Golden Run's first priority is to work closely with the Town of Erie and with neighboring property owners to examine potential commercial and employment opportunities. While residential demand would normally result in the focus being on more housing, Golden Run has decided be different by first exploring what it might do to help grow the Town's commercial tax base.

How Is The Public Invited To Participate In Golden Run?

Mr. Harber has decided to invite the public to participate in the project at an unprecedented level as a means of establishing a new and higher standard for public involvement. He sees himself as a steward of the land and wants the public to participate fully in shaping decisions regarding Golden Run. He has decided to try to help set a new standard for public access first by placing the entire initial application on the Internet via this Web site -- www.GoldenRun.com. This was accomplished well before any formal review by the Town of Erie was scheduled to occur so all citizens would be well-prepared and well-informed before becoming involved in the process. By being on-line, Golden Run believes it has achieved a degree of openness and disclosure unheard of prior to this effort. This is the way Erie can set a new standard for Colorado and the nation - by requiring all future submissions to be made electronically so they can be put online for the public's ease of access.

Well before even submitting its proposal, the Golden Run Team held discussions with Town staff, with many of the Harbers' neighbors, and with some of Erie's most vocal growth control proponents. We have been humbled to have been thanked for this outreach effort. And the proposal which now has been submitted to the Town has been modified substantially based on the suggestions made by citizens and staff. For example, the Town staff had us lower the total unit numbers, the neighbors encouraged us to emphasize our buffers, and the growth opponents helped us understand that, by doing something different, this annexation could benefit the entire community.

We believe we will receive the endorsement of Town staff, assistance from most of our neighbors, and support from some people publicly recognized solely as growth control proponents. We plan to continue to hold "town hall" meetings throughout the project's life. We also have tried to complete everything at the beginning of the process, so the Town would have as comprehensive a package as possible. We hope this helps improve and expedite the approval process.

Are There Links For More Information?

How Can I Contact Golden Run Team Members?

Send e-mail to Carl Oldham, General Manager of Golden Run to Carl@GoldenRun.com or click here for a full list of team member contact information.